What are Extend Virtual Cards?
Extend Virtual Cards are a fulfillment method that solves for many of the pain points some merchants experience with Shopify Codes and generic Gift Cards. Virtual Cards are issued to your customer as soon as their claim is approved for replacement and can be used the same as a debit/credit card at checkout. Please reference this link for additional information.
What are the Benefits of Virtual Cards?
Virtual Cards make sure customers purchase their replacement directly from your website and allow you to collect payment for it at the time of purchase, as opposed to receiving a monthly credit memo.
How do I Switch to Virtual Cards?
To provide your customers with this seamless experience, we updated the Extend Merchant Portal with a new Merchant ID field for you to insert your unique ID issued by your payment processor. This will be strictly used to validate that the Extend Virtual Card can only be used for your store, thus ensuring all valid claims funds are directed back to your business. The ID will be securely stored and can be updated any time via the Portal.