How do I enable Post Purchase Upsell Emails?
You can now easily enable post-purchase emails following the steps listed out below, and referencing this link for additional information!
- Submit a Business Success ticket requesting we enable this feature. Here are the instructions to do so. Once you’ve received confirmation this is enabled, it’s a matter of minutes!
- Log into your Merchant Portal and select the "Leads" tab
- Select "Leads Email Management"
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Select "Send emails to customers" (pictured)
- Select "Marketing"
- The Sending Email Address is extendedprotection@extend.com
- The Reply-to Email Address is the email you would like your customers to use to reach out to your company. It can be your CX email or another email you choose.
- The Call-to-Action URL is a link where you would like your customers to land when they click on the company logo. It can be the homepage or another page you choose.
- Customize how you see fit
- Save Changes and Post-Purchase will be live!
