Skip to main content
Extend Merchant Support Help Center home page
  • Sign in
  • Sign in
  • Submit a request
  1. Extend Merchant Support
  2. Extend Program Basics

Extend Program Basics

FAQs

  • What's the Difference Between ADH and Base Programs?
  • How Does a Customer File a Claim?
  • Can I File a Claim on Behalf of a Customer?
  • What Should I do if My Customer's Claim was Denied?
  • What if My Customer Wants a More Expensive Replacement Product?
  • What if My Customer Wants a Refund Instead of a Replacement?
Extend Merchant Support